Some one has hacked my account, I can perhaps not register, it shall perhaps not simply take my username
or my security password, therefore what do I do? states my e-mail is certainly not valid, some
a person is making use of my username and changed my password also attempted to start a brand new account, it want i’d like to, what do I do to have another account, i actually do involve some good ladies on right here that I happened to be chatting with, now i can not get back in contact with them, a good amount of fish need to have a means that individuals could inform them about their account being hacked, so a great amount of fish must not worry about it is users,but i’ve tried now for per week, can perhaps not
find any assistance from loads of seafood, therefore hoping this can assist me, I might be
much valued if i really could reunite on location therefore I can talk to my buddies,
Explanation of review: bad customer support.
Preferred solution: allow the business propose a remedy.
POF Pros: Up until my account got hacked.
Location: West Columbia, Sc
Review #657534 is really a subjective viewpoint of Darnita of West Columbia, SC .
Yes i obtained hacked today. Just what a pain.
I experienced to factory reset my phone. Changed passwords to e-mail details and so many more. Just opted today.
Never ever again. And can not sign to the web web site to delete my account.
Have actually my pof account been hacked ? We received message with my profile pic attached 2 days later on.
We delivered my pal a message he failed to get it nor We cant observe that he was sent by me a message. Pof have to get better, it really is bad sufficient with scammers, female images using the picture that is male. I am maybe not trying to find a lady why would they pic be into the category utilizing the males?
I do not recognize that. I’ve been by using this app don and doff came across my share of scammers.
My account ended up being additionally hacked and my cell phone number ended up being changed. The quantity in the account is starts with country code +44.
The account is set by me up years ago, and I also rarely logged on. We started getting numerous email messages, and desired to understand why. Upon checking i came across the phone quantity modification. We emailed POF, their reaction would be to reset my password.
Positively useless in customer care! I didn’t wish to delete the account due to the right effort and time in developing the account.
We fundamentally decided it could be during my interest that is best to delete the account. This demonstrably occurs far to often for POF not to have better methods of protecting reports.
Got the same problem now with +44. Its in the united kingdom. Cant join.
mine was hacked today just what did you do ?
My ended up being hacked utilizing that exact same quantity. Do you have got any updates about what happen?
strange thing to state, but I’m beginning to think they truly are in upon it aided by the hackers. Class action lawsuit anybody?
my account was hacked 2 or 3 evenings ago, I had a dynamic account fully for something such as 3 years. I’ve taken care of tokens therefore theoretically I’m a having to pay client. Not only does POF make it nearly impossible to contact them, but it is made by them a practice to be extremely sluggish to respond. We offered them additional information compared to person that is average.
All my pinpointing information that they have on file, the action by steps of exactly what occurred, and I also prove in their mind that I happened to be myself. I quickly emailed seven more times. The truth is, they certainly were not getting back once again to me personally after all. Someone finally got in in my experience and also you know very well what their reaction had been?
” simply delete your account and produce a unique one. I’m able to allow you to with deleting your account” I reacted that that has been unsatisfactory and I took several hours refining the thing I published within my profile, and undoubtedly most of my photos and I also completed their chemistry test which takes a really number of years. So fundamentally I experienced maybe not money that is only time dedicated to my profile. they penned back again by having a generic reaction saying to reset my password.
I really could maybe maybe not reset my password as the hacker changed the device quantity on file to a telephone number by having nation rule of +44. Their verification procedure is dated and Antiquated as it does not take into consideration any information ahead of the improvement in contact number – meaning then a hacker gets into my account and changes the phone number on file, the system has no idea what my original phone number was and only goes off of the latest phone number if i register with a phone number and email address. Therefore needless to say i am perhaps not planning to know very well what the hackers contact number is! long story short, I can’t go into my account this is why verification procedure.
They finally back in my opinion once again and state as a result of suspicious activity, your account has been closed.. I concur with the previous commenter that says these are typically managing a clown show. Match team ended up being recently sued by the FTC.
Maybe it has one thing related to ab muscles service that is poor. The agent had the nerve at the end of the e-mail to express ” why not create a brand new account!” Unbelievable.
It feels like the complete procedure has converted into a clown show. The same task happened for me.
I’d simply gotten up when it comes to at has spent the past over an hour trying to find a way to retrieve my account day. I do want to keep my account. The hackers joined my account, alter my verification telephone number, changed all my images but actually kept all of the texts that We have printed in my profile which will be a thing that is good. Because we nevertheless want that text.
POF makes it exceedingly hard to get hold of them. It’s like they don’t really also desire to cope with issues.
Forward POF features a premium platform where you pay money for tokens or pay money for the premium account – even though the ongoing solution is Free by standard – we state this demands a course action lawsuit. Simply the proven fact that you go through a great deal frustration to secure your account, and it is extremely difficult to get hold of a person.
I’m your discomfort. The same task took place in my experience.
Profile had been hacked. We noticed hundreds of email messages getting into my pre-approved offers.
We have not logged in to the take into account months. Out of the blue they stopped. Struggling to login and “forgot password” would not deliver me personally any emails. We never ever had an email messages to state password or”email changed” either.
We delivered e-mails to pr@pof , Csr@pof and safety@pof We said i’d been hacked so please delete the account. I’d a reply through the very first saying “They confirm that We removed my account” I call BS right here as that isn’t the things I stated.
They were asked by me to delete it. Therefore god just understands if my account that is stupid is on there being run with a sc
Therefore today we started getting all sorts of messages and matches and I also have not been on POF for nearly 2 yrs! I became in a position to login then again it straight away takes us to verification screen and states they delivered me personally a text having a verification rule however the country rule detailed is 54 (which can be Argentina, I seemed it) plus it blocks all of those other number and so I can not view it.